Three weeks ago
we were interviewing someone for another search firm (search firms often use
us to find them candidates since we’re fast and easy). The
position was an EVP of Global Marketing for a Fortune 500 company.
We don’t name clients but if you use credit cards their name is
probably in your wallet or purse.
Everything was going
along fine until the candidate casually commented that he was
“worried that the authorities will throw the book at the
youngster” that had helped propagate the Blaster virus.
The
bug had struck a number of our search and project clients and caused
them numerous problems. Some clients had also been stung by both the Lovebug and Melissa. Since we had informally helped a few through
the attacks we knew the various costs, e.g. grief and frustration,
escalating IT costs, lost business, etc. first hand.
For a moment we just stared at him. But then we realized we had observed the same
attitude in others and in the popular press. Basically, it is the
notion that there is something vaguely charming about virus writers
(especially if they’re kids, which they often are) and that they don’t do
any “real damage” so it seems somehow excessive to “throw the book” at
them. We’ve heard this around Board rooms, water coolers and of
course Starbucks, too.
Well, excuse
me. We must have missed something
. To us creating
and initiating the spread of a virus is a form of extreme economic
violence (Note: computer viruses spread in a manner similar to
pathogens in germ warfare—in fact you can model the spread of a computer
virus with the same programs used to model, for instance, a war-based
smallpox attack).
In my world
(earth) if a criminal intentionally causes $7 billion
dollars in damage he or she goes to prison. This is how much Lovebug
cost all in. The notion that the cost is widely distributed is
immaterial. It’s the $7 billion that’s important.
And the apprehended virus writer’s typical
excuse that they "didn't think it would cause any
problems" is too lame for comment.
We asked the
candidate to elaborate on his position. He said that it was all Bill
Gates' fault, that "Windows made it possible for this sort of damage
to occur." That if Windows had better protection the problem would
be largely eliminated. You occasionally see this perspective in
the popular press as well: blame the uncaring Rich Guy and his greedy
monolithic enterprise.
Something needs
to be pointed out here. Windows HAS PROTECTION built into it. The
fact that it’s not perfect is unfortunate, but that’s also the real
world where no security is perfect,
like the lock on your front door. As a reader of this newsletter you
probably have a pretty good lock on the front door of a pretty nice
residence. But, like it or not, the security of your home is
ultimately imperfect. If somebody wants to break in and steal
something they will. In the final analysis no lock is good enough.
For the clever thief there’s always a way. And you will
always have thieves if the ultimate cost of being one is
low.
The
point is you can have a great lock and a bad person can still steal
your property. It’s not your fault or the imperfect lock's. It’s the
thief’s. And the thief should be punished
.
We think that
any notion of leniency toward virus writers is dangerously
shortsighted. There’s nothing charming or especially clever about
writing viruses like Sobig and Melissa. The fact that the
perpetrators tend to be young is functionally meaningless. The
fiscal damage doesn’t care. It’s a form of intentional destruction
and major theft and should be dealt with accordingly.
And, by the
way, some people seem to think it’s enough to “take away the virus
writer’s computer.” We think that’s an excellent idea since you
don’t give computers to prisoners.
PS: Ironically the candidate got a job
offer because the client thought the candidate’s attitude of
leniency towards virus writers was not that important.
Remarkable...